By Alicia Dziak
Whether your home requires propane for your laundry, cooking or heating, M&M Holland Propane has got you covered for the cold months ahead.
M&M Holland Propane, located at 10035 Route 219 in Springville, has been serving Western New York for 32 years. This family owned and operated business was started by Mick and Molly Holland (the M&M) as an oil company in 1979, and while the oil business has since been sold, M & M Holland has evolved into the propane business, now led by Mick and Molly’s two sons, Ryan and Rob. It’s been in its current location since 1992 when it expanded into the propane business.
M & M Holland prides itself on personal service and attributes that to being a family owned and operated business. Although the business is currently run by Ryan and Rob, both Mick and Molly continue to be involved, as well as Rob’s wife Kim.
“When you call us, it’s likely that one of the Hollands is going to answer the phone,” Ryan said. “What sets us apart from other propane companies out there is that we’re family oriented. We don’t have commission-based salesmen here offering special deals to new customers, but then never going the extra mile to keep the customer. We treat our loyal customers like new customers and continually provide great service.”
With four delivery trucks, M&M Holland effectively serves customers concentrated in a 40-mile radius of their office and beyond.
“We’ve invested in one four-wheel drive truck, which is unique in this business,” Ryan explained. “Considering where we live, driveways in the winter can be tough, and we want to make sure we can get to customers in the inclement weather.”
M&M Holland works with customers to develop the best payment plan and delivery method.
“Ideally, we like to deliver when a tank is at 20 percent full,” Ryan said. “We develop a delivery schedule based on usage and size of the tank, and we modify the schedule as needed to ensure maximum effectiveness. However, some of our customers prefer to call us for a delivery as needed, and that’s fine, too.”
In addition to propane delivery, M & M Holland sells and installs generators, water heaters, gas fireplaces and stoves, as well as conversion kits for appliances, such as dryers. They also sell high-end grills and outdoor kitchens.
“We basically deal with almost anything gas or propane related,” Ryan said.
With winter just around the corner, it’s nice to know the knowledgeable and friendly M & M Holland team has got your back with fast, reliable service, competitive pricing and their high standards of professionalism.
The advantages of dealing with a family-owned business in the propane industry are clear — everyone at M& M Holland treats their customers like family, too. The friendly staff will continually bend over backwards to meet their customers’ needs and exceed their expectations.
For more information, visit www.hollandpropane.com, or call (716) 592-7242.