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Small-Town Hardware Stores Big on Selection and Service

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Vail Hardware, Springville Hardware and Homewear Deliver the Goods

By Alicia Dziak

In a world of sometimes-overwhelming home improvement stores, it’s nice to know that small-town stores with big selections are still an option. Two such places are just a stone’s throw from Ellicottville.

Vail Hardware, located at 104 Main St. in Little Valley, is owned by Robert Vail, who bought it in 1995. The store previously had two other owners and has been around for about 100 years.

Vail Hardware offers everything from automotive supplies, work clothing and building materials to lighting, power tools and home accents.

“We have a housewares department, a gift shop, and $1 section,” said Mary Stoll of Vail Hardware.

She also added that Vail boasts a decor section that follows the seasons, a color-matching computer to mix paint colors, and an active heating/plumbing/repair service.

And just what is the big advantage of shopping at a place like this? The intimate setting and personalized service.

“We have the same people working every day, so we’re more apt to know who you are,” said Stoll.

Besides the friendly service customers get in-store, they can also enjoy the ease and convenience of shopping online and having their items delivered to the store for pickup, without paying for shipping and handling. Check out the huge selection of products at www.vailhardware.doitbest.com.

Vail Hardware is open Monday through Saturday, 8 a.m. to 5 p.m., and Sunday 10 a.m. to 2 p.m.

Springville Hardware, established in 1933, is a traditional, full-service hardware store, offering a full line of Pratt and Lambert paint, window repair service, and old time items like individual nuts and bolts, so customers aren’t forced to buy large boxes they don’t need.

“We pride ourselves on our customer service, and we walk our customers through projects,” said Sue Putney, who owns Springville Hardware and Homewear with her husband Bill Skura.

The couple has owned the hardware store for 28 years, and 14 years ago, they expanded into the building next door to open Homewear, which specializes in gifts and decor with folk art primitive style.

“Homewear also carries in-stock wallpaper, which is harder and harder to find,” explained Putney.

Springville Hardware and Homewear are located at 46 E. Main St. in the heart of Springville, and are both open Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 4 p.m.

Whether you’re in search of that one specific item, or working on a huge home project, small, family-owned hardware stores offer the best of both worlds, combining a huge selection with knowledgeable staff and very personalized service. Stop in and say hi — you’re sure to find just what you need at a great price and get a glimpse into how small town service should be!

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